Blackboard Integration Guide

exclamation-circle-solid.svg Before getting started

NOTE: Student licenses must be purchased to use the external tool.

Please share these system requirements with your Technology department:
www.icevonline.com/systemrequirements

Please consider:

  • Multiple internet filters and firewalls.
  • Different settings for wired and wireless technology devices.
  • Software on technology devices that act as an internet filter or firewall.

Things to consider before using the integration

  • Students are automatically registered through the integration.
    • Do not register students through iCEVonline.com
  • Grades will be visible in both iCEVonline.com and the Blackboard gradebook.
    • The “Highest” scored grade will be passed back to the Blackboard gradebook

How to use iCEV in Blackboard by Hyperlinking

Hyperlinking does not allow for grades to appear in the Blackboard gradebook.

 
  1. Login to iCEVonline.com
  2. Click the green “View” button on the course that will be hyperlinked
  3. Copy the URL from the address bar
  4. Go into Blackboard
  5. Click Content
  6. Hover over Build Content
  7. Click Web Link
  8. Type in a name in the “Name” field
  9. Paste the URL into the “URL” field
  10. Click Submit

Administrators

NOTE: This process should be completed by the Blackboard Administrator.

  1. Login to Blackboard with an Administrator account
  2. Click System Admin
  3. Integrations
    1. Click LTI Tool Providers
  4. Click Register LTI 1.1 Provider
  5. Provider Domain: login.icevonline.com
  6. Default Configuration
    1. Default Configuration: Set globally
    2. Tool Provider Key: {please contact us for this information}
    3. Tool Provider Secret: {please contact us for this information}
    4. Tool Provider Custom Parameters:
      • duedate=$ResourceLink.submission.endDateTime
        lockat=$ResourceLink.available.endDateTime
  7. Institution Policies
    1. Send User Data: Send user data only over SSL
    2. User Fields to Send:
      1. Role in Course
      2. Name
    3. Allow Membership Service Access: Yes
  8. Click Submit
  9. Hover over the login.icevonline.com integratio
  10. Click the down arrow next to the integration
  11. Click Manage Placements
  12. Click Create Placement
  13. Placement Information
    1. Label: iCEV
    2. Description: iCEV integration
    3. Handle: iCEV
    4. Availability: Yes
    5. Type: Course content tool
      1. Check, Allows grading
  14. Tool Provider Information
    1. Tool Provider URL: https://login.icevonline.com/LTI
  15. Click Submit

Teachers

After the external tool has been setup by the Blackboard Administrator; please follow these steps.

Step 1 - Export a Lesson from iCEVonline.com

 
  1. Go into the iCEVonline.com lesson
  2. Make certain that the lessons that need to be exported are set to be “Visible to Students” 
  3. Make certain that the assets (assignments, assessments, and resources) that need to be exported are set to be “Visible to Students”
  4. Click Export Common Cartridge
  5. Click Export
  6. The file (common cartridge) will download

Step 2 – Import a lesson into Blackboard

Note: This step assumes that the Blackboard Administrator has setup the external tool (integration) in Blackboard. If they have not, please send the Administrators Section to the Blackboard Administrator.

 
  1. Go into the Blackboard course
  2. Click Packages and Utilities – under Course Management
  3. Click Import Package / View Logs
  4. Click Import Package
  5. Click Browse Local Files
  6. Click Select All
  7. Click Submit
  8. The imported content will be visible under Help

Features

Lesson Visibility Settings

 

Assignment Visibility Settings

 

Student Feedback Options

 

Attempt Threshold Options

 

FAQ's/Troubleshooting

iCEV & Blackboard

Blackboard is acting strangely what can I do?

Please review this resource to see how Blackboard is running worldwide:
https://status.blackboard.com/

What does “Error Couldn't retrieve LMS Data.” mean?

This error message appears if the internet or network is running slowly or is unstable.

Step 1
If the student refreshes the browser a few times the error message should go away.

Step 2
If the error message is very persistent; please have the student clear their internet history and cache.

If using an Apple device
Please use this resource to disable “Prevent cross-site tracking” in the Safari browser:
https://support.apple.com/guide/safari/prevent-cross-site-tracking-sfri40732/mac

Step 3
If after refreshing and clearing the internet history; the message still appears please verify that third-party cookies are not being blocked.

Some or all student grades are missing, what can be done?

  1. Have the student go back to the assignment that is missing the grade.
  2. Have the student click the text that says “Summary”.

All student grades are zero (0), what can be done?

  1. Go to the Course
  2. Go to the Assignment
  3. Edit the Assignment
  4. Set Points Possible to something other than zero (0)
  5. Have the students follow the directions in “Some student grades are missing what can be done?”; to update the gradebook

Grades are not showing under the correct assignment in the Blackboard Gradebook.

Most likely this scenario has happened:

  1. The student opens Assignment “A” and tries a few questions.
  2. The student then opens Assignment “B” in a new tab or window on the same browser.
  3. The student moves back to Assignment “A” and sends the assignment.

In this scenario, scores will appear under Assignment “B” rather than Assignment “A” because scores are sent back for the last opened assignment (Assignment “B” in this case) on the browser as the session is updated.

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