PRIVACY POLICY

CEV Multimedia, LLC. respects your privacy and is committed to it protection through our compliance with this policy.  This policy represents the privacy practices used on our website, iCEVonline.com.

What Personal Information Do We Collect?

We collect a limited amount of personal information from our users, and we use this information solely for the purpose of providing the iCEV services.  Specifically, we collect the following information from educators:

  • First Name

  • Last Name

  • Login Credentials for iCEV

  • Email Address

  • One Security Question/Answer Combination

We utilize educator’s email addresses to deliver our newsletter which is delivered on a bi-weekly basis.  The newsletter contains information regarding new features and new lessons added to iCEV.  If educators wish to opt out of receiving these newsletters, each email we send contains an unsubscribe link in the footer.

For students who utilize iCEV, we collect the following information:

  • First Name

  • Last Name

  • Login Credentials for iCEV

  • Email Address (Not Required)

  • One Security Question/Answer Combination

In order to utilize iCEV, students must use an access code provided to them by their instructor.  For districts utilizing third-party, single sign-on applications, such as Clever, the administrator of the application must choose to share this information with iCEV for us to gain access.

Please note that we recognize all data collected regarding teachers, students and administrators is the property of the district. Also, all data collected is utilized for educational purposes only.

What Do Teachers and Students Do On iCEV?

iCEV is a platform with pre-built courses and lessons that focus on Career and Technical Education subject areas.  We have three account access types; each with unique roles:

  • Organization Administrator:

    • This is the individual(s) at the district that have been chosen by the district to maintain the account.  This individual has access to:

      • Manage Teachers (i.e. add teachers to the platform, delete teachers from the platform, send login credential reset information to teachers)

      • Manage Students (i.e. add students to the platform, delete students from the platform, reset login credential information for students)

      • View Login Reports (i.e. view number of logins to the platform by teachers and students in their organization, view dates and times of logins to the platform by teachers and students)

      • View Certification Progress (i.e. see progress students have made on industry-based certifications tested for on the platform)

      • View Course Reports (i.e. see the courses teachers have set up, see students enrolled in each course, view course grades)

    • The Organization Administrator role can be set up as Read/Write Access (can add or delete teachers/students) or Read-Only Access (can only view reports). 

    • As stated above, the Organization Administrator for the account has been chosen by the district.  District personnel who usually perform this function include Career and Technical Education Directors or Coordinators, Curriculum Directors, Instructional Materials Coordinators and Instructional Technology Coordinators.

  • Teacher:

    • Teachers are set-up in the system by the Organization Administrator (unless the district is utilizing a single-sign on application such as Clever)

    • Teachers are invited to join the system by the Organization Administrator entering the teacher’s first and last name and email address.  The teacher is then sent an email where they will choose their username and password combination and a security question/answer combination.  The username must be unique in the iCEV database to be registered.

    • After registering, teachers can add courses to their My Courses page, customize courses by altering the sequence of the lessons in the course or adding lessons to the course and view courses.

    • Courses consist of lessons.  Lessons consist of videos and slideshows, lesson plans, project-based learning activity instructions, ancillary learning items such as vocabulary terms and interactive activities and assessments which are automatically graded.  Teachers can also view course grades reports which can be filtered by student and by lesson.  The grades reports are displayed in either percentage or points basis.  The grades reports provide information to the teacher including date and time the activities were submitted by the student and questions answered correctly and incorrectly by the student.

    • All materials that are submitted by students to teachers are completed through the interactive activity and assessments that are pre-built, meaning students cannot complete a project (for example, a slideshow of the proper safety procedures in a science lab) and upload the project for the teacher to view and grade.  Therefore, no user-generated content (by either the teacher or the student) is sent through the system.  If this changes, we will update our privacy policy to indicate the changes.

  • Students

    • Students are set-up in the system by first being invited by the teacher (unless the district is utilizing a single sign-on application such as Clever).  The teacher provides a registration code for the course and sends the students to https://login.icevonline.com/register to complete the registration process.  The registration process consists of the student entering the proper registration code, choosing their username and password combination and a security question/answer combination.  The username must be unique in the iCEV database to be registered.

    • After registering, students will have access to the courses, lessons and lesson assets (i.e. videos, slideshows, interactive activities and assessments) the teacher chooses to display to the students.  The students will also have access to view the grades of the assignments completed on iCEV.

    • As stated above, all materials that are submitted by students to teachers are completed through the interactive activity and assessments that are pre-built, meaning students cannot complete a project (for example, a slideshow of the proper safety procedures in a science lab) and upload the project for the teacher to view and grade.  Therefore, no user-generated content (by either the teacher or the student) is sent through the system.  If this changes, we will update our privacy policy to indicate the changes.

    

What Data Do We Collect and Why Do We Collect It?

As stated above, we collect limited personal information on each user.  In addition to this data, we also collect other information common to websites.  This information includes internet protocol addresses, internet service providers, browser and operating software versions and other data to help us improve our services and troubleshoot issues as they arise.  In addition, we also utilize cookies which are small files placed on the hard drive of your computer.  The cookies we utilize include:  

  • Google Analytics - we utilize Google Analytics which helps us in estimating our audience size and usage patterns and speed up searches. 

  • HubSpot - we utilize HubSpot on the main domain of iCEV for fillable forms and to help us tweak the content on our main domain to better suit the needs of our visitors.

  • ASP.NET – we utilize this as a session tracking code to assist us in determining/identifying the user’s session on the server.

  • Load Balancer – we utilize a load balancer which sorts our traffic to the most available server for quicker service.  This cookie is meant to keep users on the same server between visiting different pages.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent.  If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

How Do We Protect Your Data?

iCEV uses encryption to protect all data according to risks.  Encryption is applied to stored data and transmitted data.  Passwords are hashed in the database and not stored in clear text.  In addition, all team members with access to personal information and data are required to undergo a thorough background check and must also complete professional development programs on data security practices.

In the event of a security breach resulting in unauthorized release of personal data, we will notify affected districts impacted by the breach.  In addition, we will place alerts on both our login page (login.icevonline.com/login) as well as each the dashboard for all impacted users with specific details of the breach.

 

Who Do We Share Your Data With?

Limited data is shared only with trusted third parties.  All parties’ privacy practices have been reviewed, vetted and approved by us.  Data is only shared for troubleshooting purposes.  What 3rd parties are utilized:

  • Learnosity – Our assessment technology is powered by Learnosity.  No personal information is provided to Learnosity.  Each user has a unique ID in our system.  This ID is passed to Learnosity to retrieve session activities and scores.

  • Kaltura – We utilize Kaltura for streaming video.  No personal information is passed to Kaltura as we do not track video usage on an individual basis.  Only aggregate video consumption data is utilized.

  • Microsoft OneDrive – We utilize OneDrive for delivering Microsoft PowerPoint content (unless the district chooses not to whitelist OneDrive – in this situation we provide the Microsoft PowerPoint content through the icevonline.com using an HTML5 player for the slides).  No personal information is passed to OneDrive as we do not track Microsoft PowerPoint usage on an individual basis.  Only aggregate Microsoft PowerPoint consumption data is utilized.

  • Smooth Fusion – We utilize Smooth Fusion for database maintenance and the development of the features on iCEV.  In limited cases, Smooth Fusion accesses data to assist in troubleshooting issues.

  • Simpatico – We utilize Simpatico to manage our servers and load balancers.  In limited cases, Simpatico accesses data to assist in troubleshooting issues.

What Do We Not Do With Your Data?

We do not sell data or any other personal information to any third parties.  The only exception to this is   in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all the company’s assets, personal information and data may be transferred.  In addition, we do not use data to engage in targeted advertising from third parties. 

How Long Do We Keep Data?

In the event a district decides not to renew their iCEV access, data is stored for 12 months unless otherwise requested by the district.  We utilize 12 months as a threshold due to districts determining after a year of not having access to the product to renew again.  This ensures courses customized by teachers will not be lost during inactivity period.  However, a district can delete organization data at any time by sending an email request to customersupport@cevmultimedia.com or written request to:

CEV Multimedia
C/O Customer Support
1020 SE Loop 289
Lubbock, TX 79404

To avoid accidental deletion of data, we will confirm the deletion of data with the designated contact for the district.

Can Students or Guardians Review Personal Information in iCEV?

Students and guardians can request to review and, if needed, correct any personal information in iCEV.  They can do this by contacting customersupport@icevonline.com.

 

FERPA and COPPA

iCEV Multimedia adheres to the rules of FERPA and COPPA regarding all applicable services provided by the organization. iCEV recognizes the importance of controlling personally identifiable information (PII) and reviews controls and capabilities for protecting this data on a regular cadence.

 

iCEV FERPA Policy

The Family Educational Rights and Privacy Act of 1974 (FERPA) requires that educational services strictly protect the privacy rights of all students who are using or have used our services. This includes parents of students under the age of 18 years old using the service.

By practice and application, students (defined as users) have the right to: 

• Inspect and view their records.

• See amendment of education records that are believed to be inaccurate, misleading or otherwise in violation of privacy rights.

• Consent to PII disclosures contained in educational records except regarding the Act and 99.31 disclosure without consent.

• File with the Department a complaint concerning alleged failures by the educational agency or institution to comply with the requirements of the Act and this part under 99.63 and 99.64.

To exercise your right to review and/or correct records, as well as requesting amendment, refer to https://www.icevonline.com/privacy-policy Section “Can Students or Guardians Review Personal Information in iCEV?”

 

iCEV COPPA Policy

The Children’s Online Privacy Protection Act (COPPA) is a U.S. federal law that addresses data protection regulations for children under the age of 13.  Related to COPPA, iCEV does not market or direct its site or services for purchase by individual students regardless of age.  These services do not allow students to register directly with iCEV.  Regardless of age, a student must be invited to participate by their district, school, teachers or administrators who have subscribed to associated services in order to obtain a login.  The data collected and purpose for data collection is described in the iCEV privacy policy.   

 

To exercise your right to review and/or correct records, as well as requesting amendment, refer to https://www.icevonline.com/privacy-policy Section “Can Students or Guardians Review Personal Information in iCEV?

 

How Do Students Retain or Transfer User Generated Content?

As stated above, there is no student-generated content in iCEV at this time.  If the features of iCEV change to include student-generated content (i.e. projects, activities, essays, etc.) then our privacy policy will change to include the proper procedures for students to retain the content and/or transfer the content to a personal account.

Does iCEV Utilize Any Third-Party Links?

In our lesson plans, we direct teachers to third-party resources to help supplement the lesson.  These links are accessible to teachers only at this time.  Please note, by clicking on a third-party site, you are leaving icevonline.com and will be sent to the site you selected.  Because of this, we cannot guarantee that they will follow the same privacy practices as iCEV.  Please review the privacy statements of any links before providing information.

For individuals who earn an industry certification, iCEV utilizes Credly, Inc. (“Credly”) as a third-party provider to award earners digital credentials.  Earners who choose to accept a digital credential from Credly will agree to Credly’s Terms of Use.  Information provided to Credly will be treated in accordance with Credly’s Privacy Policy, https://www.credly.com/privacy.  iCEV will maintain records of certification earners, including first and last name, into perpetuity to validate the certification earners.

How Do We Update Our Privacy Policy?

With changes in laws and regulations regarding personal information, we do update our privacy policy as the need arises.  It is our policy to post any changes we make to our privacy policy on this page. 

Last Updated: 2/8/2023

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

CEV Multimedia, LLC.
1020 SE Loop 289
Lubbock, TX, 79404
customersupport@cevmultimedia.com
800-922-9965

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