Teachers: Resetting Student Passwords Using a One-Time Passcode

• Log in to your iCEV account.

• From your dashboard, locate your course list.

There are two ways to access student rosters:

• Option A: Click Roster Management below your course list to view all students.

• Option B: Open a specific course and select Manage Roster.

• In the Roster Management page from your My Courses page, you’ll see all your courses and the students enrolled in each.

• When accessed directly from a specific course, you will only see the students enrolled for that course.

• Find the student who needs a password reset.

• Under their account information, click Generate one-time passcode.

• A pop-up window will display a one-time passcode.

• Share this passcode directly with the student.

• Important:

  • The code expires in 30 minutes.

  • If it expires, you must generate a new one.

  • The passcode that is generated is for the specific student only and should not be used by another student.

• The student should go to the iCEV login page.

• There they should click Forgot Password.

On the reset page, the student should select the Use a one-time code instead option.

• The student should enter:

  • Their username

  • The one-time passcode you provided

• Click Submit.

• The student should enter and confirm a new password.

• Password requirements:

  • Must be 12–64 characters long

• Submit to finish the password reset.

Once completed, the student can log in using their new password.