Before proctoring a certification exam, be sure to review the iCEV Proctor Guidelines.
From the My Courses page:
Once a student is ready to take a certification exam:
If a student is ready to take a certification exam; but hasn’t checked in; this message will be shown:
“This student has not checked in.”
Please have the student check in. Once the student has checked-in their status will change to “Ready”.
Student needs to check-in
The student needs to click the [Check In] button
If “Ready” is the status message; this means that the student has completed all of the required courses and the student has checked in.
If “Ready” is the status message; this means that the student has completed all of the required courses and the student has checked in.
Voucher options dropdown menu
Using Digital Vouchers
What the student will see after a certification is approved and Begin Exam is clicked by the Proctor.
What students will see after they click the Next button
What students will see after they click the Launch Exam button
Using Voucher Code
What students will see after a certification is approved and Begin Exam is clicked by the Proctor
Students will be sent to the Purchase Certification screen if the voucher code:
What students will see after they click the Next button and the voucher code provided is invalid
From the Purchase Certification screen the voucher code can be entered again, or a different voucher code can be used. Entering the voucher code again must occur at the student’s computer; this screen will be visible on the student’s monitor.
What students will see after they click the [ Next button and a valid voucher code is used
What students will see after they click the [ Launch Exam ] button
This should only be used if a student has purchased a voucher code from a campus bookstore or has decided to purchase a certification attempt through a credit card. This option will require the voucher code to be entered at the student’s computer.
Using Student Entry
What students will see
What students will see after they click the Next button and a valid voucher code is used
What students will see after they click the Launch Exam button
If a student is working through the certification exam; this message will be shown:
“In-Progress (Working on # out of #)”
Student is progressing through the certification exam
If a student has submitted their work and they passed; this message will be shown:
“Passed – Score: #%” along with a Print Certificate button
Student is progressing through the certification exam
If a student has submitted their work and they did not pass; this message will be shown:
“Failed – Score: #% (Unanswered Questions: # out of #)”
Student is progressing through the certification exam
If this scenario occurs the Proctor must reset the session before the student checks in to take the certification exam. If the student checks in before the Proctor resets; a digital voucher or voucher code will be used.
Proctors can reset a student’s attempt three times, per student, per certification.
This reset is meant to prevent using a digital voucher or voucher code when the:
Note: The [ Reset ] button will only appear if the student hasn’t submitted their attempt and there are twenty-nine (29) or more unanswered questions when a described scenario occurs.
It may take the proctor screen up to ninety (90) seconds to recognize the issue and show the [ Reset ] button.
Please be patient and use the green [ Refresh ] button to update the screen. The [ Reset ] button will appear when it does click it. After the [ Reset ] button is used the student’s status will change back to “Ready”. The student would then check in like normal and within a few seconds be able to click the [ Next ] button on their screen.
If you have any questions or need additional support, please contact us using one of the options below: