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Business Office Technology Certification

The Express Employment Professionals Business Office Technology Certification verifies individuals have acquired the technical computer skills necessary to be competitive in today’s modern workplace.

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Meeting the Industry Need

The certification assesses industry-valued and industry-recognized standards produced by Express Employment Professionals. A premier staffing agency in the U.S., Canada and South Africa, Express specializes in recruiting and placing highly-skilled professionals in a wide variety of industries, all of which require a basic knowledge of business office technology.

Those who earn the certification are more qualified and prepared to implement core technology and business skills in the workplace. Additionally, the certification allows employers to identify and connect with more skilled candidates, filling gaps in the labor market and jump-starting individuals’ careers.

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According to a recent survey conducted by Pew Research Center, a large majority of Americans rank technical skills as critical to workplace success, including a detailed understanding of how to use computers, of which 85 percent rate as “extremely” or “very” important.

Related Occupations

  • Business Operations Specialists
  • Receptionists & Information Clerks
  • Word Processors & Typists
  • Executive Secretaries & Executive Administrative Assistants
  • Media & Communication Workers

Industry Standards

The certification exam consists of 100 questions and assesses knowledge and concepts from the following weighted industry standards:

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Office Technology Skills

  • Technology Impacts on the Workplace
  • Internet Use Methods
  • Computer Hardware Components
  • Computer Setup & Care
  • Operating, Networking & Information Systems

20%

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Word Processing Applications

  • Document Creation & Editing Procedures
  • Business Applications of Word Processing Technology

10%

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Digital Presentation Applications

  • Presentation Creation, Editing & Sharing Procedures
  • Presentation Management Techniques

10%

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Spreadsheet Applications

  • Spreadsheet Creation & Management
  • Business Applications of Spreadsheet Technology

10%

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Database Applications

  • Database Design, Creation & Management
  • Business Applications of Database Technology

10%

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Desktop Publishing Applications

  • Publication Creation & Editing Procedures

10%

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Workplace Communication Strategies

  • E-mail Creation Procedures
  • Electronic Scheduling Practices
  • Telecommunications Techniques

10%

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Ethical Applications in the Workplace

  • Online Etiquette
  • Web Privacy & Copyright Standards
  • Business Ethics Procedures

15%

Office Technology Skills

20%

Word Processing Applications

10%

Digital Presentation Applications

10%

Spreadsheet Applications

10%

Database Applications

10%

Desktop Publishing Applications

10%

Workplace Communication Strategies

15%

Ethical Applications in the Workplace

15%

Optional Certification Preparation Materials

The iCEV online curriculum platform offers a variety of preparatory content and resources designed to prepare individuals to earn industry certifications.

Multimedia Presentations

Prepare for the certification exam with engaging video and PowerPoint® presentation lessons. Each lesson is developed through collaboration with industry experts in order to address industry standards within each certification.

Interactive Coursework

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iCEV's interactive activities, projects and assessments are based on real-world scenarios and reinforce comprehension of the industry standards assessed within each certification exam.
 

Featured Support Letters

View letters from businesses and organizations expressing their support of the certification.

About Express Employment Professionals

At Express Employment Professionals, we’re in the business of people. From job seekers to client companies, Express helps people thrive and businesses grow. Our international network of franchises offers localized staffing solutions to the communities they serve across the U.S., Canada, South Africa, Australia and New Zealand, employing 586,000 people globally in 2021 and more than 10 million since its inception. For more information, visit ExpressPros.com.

"We want to empower the next generation to make knowledgeable decisions about education and careers, and this partnership with CEV Multimedia is a powerful stepping stone in helping students discover and achieve their career goals."

Rachel Rudisill
Director of Marketing
Express Employment Professionals

Employer Certification Verification

If you are an employer looking to verify a potential applicant's credentials, please fill out the form to the right. We will contact you with the status of the certification number you provide.

If you do not have a certification number, please contact our customer support team to verify your candidate at: customersupport@cevmultimedia.com or 1-800-922-9965.