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Student Testing Information

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iCEV is proud to serve as a sponsor of SkillsUSA and a provider of on-site industry certification testing. If you’re preparing to sit for the Southwest Airlines Professional Communications Certification exam at SkillsUSA National Leadership & Skills Conference, we offer the following discounted pricing for non-iCEV subscribers:

  • $35 for an individual student to enroll in the Southwest Airlines Professional Communications Certification preparation course for one-year, via credit card.
  • $750 for a classroom bundle of 25 students + 1 teacher login for the Southwest Airlines Professional Communications Certification preparation course for one-year.

Each lesson in these courses includes a video or PowerPoint covering the core content. Additionally, users have access to guided notes, vocabulary handouts, activities and assessments to aid in learning the material. 

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Southwest Airlines Professional Communications Certification Playlist

This certification validates the knowledge and skills necessary to communicate effectively, think critically and work with others, resulting in an employee with greater interpersonal and customer service skills. Those who earn the certification are more qualified and prepared to enter any work environment, regardless of industry interest.

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Lessons Available in This Course Playlist

  • Southwest Airlines Professional Communications Certification Strategies for Success
  • Communication Styles
  • Workplace Communication
  • English Language Fundamentals
  • Professional Teams
  • Professional Writing: Process
  • Professional Writing: Researching
  • Professional Writing: Documents
  • Professional Writing: Review
  • Understanding Professional Communications
  • Digital Communication Practices
  • Steps to Superior Customer Service
  • Diversity in the Workplace
  • Conflict Management in the Workplace
  • Workplace Presentation Strategies
  • Public Speaking in the Workplace
  • Southwest Airlines Professional Communications Certification Review