Skip to content

Moodle LTI Integration Guide

Before Getting Started - Please share iCEV's system requirements with your technology department.


Things to consider before using the integration

  • Multiple internet filters and firewalls.
  • Different settings for wired and wireless technology devices.
  • Software on technology devices that act as an internet filter or firewall.
  • Students are automatically registered through the integration.
    • Please do not register students through iCEV
    • Students will roster back to the iCEV account and iCEV course the common cartridge gets created.
  • Grades will be visible in both iCEV and the integration's gradebook.
    • The “Highest” scored grade will be passed back to the integration gradebook.

NOTE: Student licenses and teacher accounts must be purchased to use the integration.

Moodle Administrator

NOTE: This process should be completed by your Moodle Administrator.

  1. Login to Moodle 
  2. Click Site Administration 
  3. Click Plugins 
  4. Click Manage Activities 
  5. Next to External Tool, click Settings
  6. Click Add preconfigured tool
  7. Tool Settings 
    • Tool name: iCEV 
    • Tool URL 
    • LTI version: LTI 1.0/1.1 
    • Consumer key: {please contact us for this information}
    • Shared secret: {please contact us for this information}
    • Tool configuration usage: Show in activity chooser and as a preconfigured tool.
    • Default launch container: Existing Window or New Window 
  8. Services
    • IMS LTI Assignment and Grade Services:  
      • Use this service for grade sync and column management.  
    • IMS LTI Names and Role Provisioning:  
      • Use this service to retrieve member’s information as per privacy settings.  
    • Tool Settings: Use this service. 
  9. Privacy
    • Share launcher’s name with tool: Always. 
    • Share launcher’s email with tool: Never. 
    • Accept grades from the tool: Always.  
    • Check: Force SSL
  10. At the bottom of the page, click Save Changes.

Site Administrator

  1. Login to Moodle 
  2. Click Site Administration 
  3. Click Courses 
  4. Click Restore Course
    1. Import File Backup
    2. Choose a File
      1. Upload a file.
      2. Browse… (Select Common Cartridge File)
      3. Save As (Whatever you want to name it; I name it the lesson name)
      4. Upload this file.
    3. Click Restore
    4. Click Continue
    5. Destination
      1. Restore as a new Course.
        1. Select the Course
        2. Click Continue
    6. Settings
      1. Click Next
    7. Schema
      1. Click Next
    8. Review
      1. Click Perform restore.
    9. Once you receive the message “The course was successfully restored.” Click Continue

To Assign a Course to a Teacher

  1. Login to Moodle 
  2. Click Site Administration 
  3. Click Courses 
  4. Click Manage Courses and Categories
  5. Select Course
  6. Select Participants
    1. Click Enroll Users
    2. Click Search
      1. Select the teacher account that you are wanting to assign the course to.
    3. Assign role.
      1. Click Teacher
    4. Click Enroll users.


Moodle is acting strangely what can I do?
Please review this resource:  Moodle Status 
What does "Error Couldn't retrieve LMS Data." mean?

This error message appears if the internet or network is running slowly or is unstable.

  • Step 1
    If the student refreshes the browser a few times the error message should go away.
  • Step 2
    If the error message is very persistent; please have the student clear their internet history and cache.
  • If using an Apple device
    Please use this resource to disable “Prevent cross-site tracking” in the Safari browser:
  • Step 3
    If after refreshing and clearing the internet history; the message still appears please verify that third-party cookies are not being blocked.
Some or all student grades are missing, what can be done?

  • Have the student go back to the assignment that is missing the grade
  • Have the student click the text that says Summary


All student grades are zero (0), what can I do?
Make certain that the point value assigned to the Moodle external tool assignment is something other than zero (0)
Grades are not shown under the correct assignment in the Moodle Gradebook.

Most likely this scenario has happened:

  • The student opens Assignment “A” and tries a few questions.
  • The student then opens Assignment “B” in a new tab or window on the same browser.
  • The student moves back to Assignment “A” and sends the assignment.

In this scenario, scores will appear under Assignment “B” rather than Assignment “A” because scores are sent back for the last opened assignment (Assignment “B” in this case) on the browser as the session is updated.

How can I see when grades were received by the Moodle Gradebook?

Grade history shows as grades are coming in; under Source anywhere you see mod/lti; that’s Moodle receiving the grade from iCEV, or any other external tools being used.

Please review this resource: Moodle - Grade History

We're Here to Help

If you have any questions or need additional support, please contact us using one of the options below:

Email Us