In smaller healthcare facilities, CCMAs may also take on administrative tasks.
Altogether, these tasks could include:
Checking patients in and out
Assisting medical providers with exams and procedures
Administering injections or medications
Working with electronic health records
Performing EKG, phlebotomy, and lab procedures
Taking patient vital signs
In most healthcare facilities, a CCMA is called a medical assistant (MA) or certified medical assistant (CMA).
Now that you have a general idea of the difference between a CMAA and CCMA, let’s get into the topics!
What Topics Are on the CMAA and CCMA Exams?
Though the CMAA and CCMA exams are considered to be medical assisting certifications, the tests are vastly different!
To start, the CMAA exam has 110 questions and 25 pre-test questions while the CCMA exam has 150 questions and 30 pre-test questions. This is because CCMAs have to know more detailed knowledge and procedures than a CMAA.
In addition, the exams focus on different topics that are based on the skills needed for certified employees to succeed in a healthcare facility.
This is what a student must know for each certification exam:
NHA CMAA Exam Topics
The NHA CMAA exam includes questions that fall under seven domains:
Communication and Professionalism
Medical Law, Ethics, and Compliance
Billing and Revenue Cycle
Medical Practice Administrative Procedures and Logistics
The Foundational Knowledge domain measures a student's grasp on introductory, baseline concepts that many medical professionals should know.
The Communication and Professionalism domain covers the essential skills in the workplace that ensure medical assistants know how to handle patient interactions and work as part of a team.
The Medical Law, Ethics, and Compliance domain measures students' understanding of medical laws and workplace ethics.
The Scheduling domain is about a medical administrative assistant’s role in scheduling appointments, diagnostic tests, and procedures.
The Patient Encounter domain focuses on a CMAA’s tasks related to reviewing patient intake information including demographics, insurance, and more.
The Billing and Revenue Cycle domain is focused on billing and payment when process patients, ensuring students can effectively handle the revenue cycle at their facility.
The Medical Practice Administrative Procedures and Logistics domain covers many of the regular logistical tasks and duties a medical administrative assistant will be expected to perform at their facility.
Ultimately, your students must be able to complete detailed tasks and have a foundational knowledge of healthcare concepts to earn their CMAA certifications.
The NHA CCMA exam is made up of questions under seven different domains:
Foundational Knowledge and Basic Science
Anatomy and Physiology
Clinical Patient Care
Patient Care Coordination and Education
Communication and Customer Service
Medical Law and Ethics
The Foundational Knowledge and Basic Science domain includes what a medical assistant should know about healthcare systems, medical terminology, and other fundamental healthcare concepts.
The Anatomy and Physiology domain is focused on what a CCMA needs to know about body structures, organ systems, pathophysiology, and more.
The Clinical Patient Care domain is the largest portion of the CCMA exam. It includes the detailed procedures and duties medical assistants complete on a daily basis. It also focuses on general patient care, infection control, lab procedures, basic phlebotomy, and EKG testing.
The Patient Care Coordination and Education domain relates to the ways a CCMA will interact with patients and their families in different situations.
The Administrative Assisting domain focuses on potential tasks a CCMA may be required to complete in a smaller healthcare facility without dedicated medical administrative assistants.
The Communication and Customer Service domain ensures a CCMA is able to communicate appropriately and effectively with both patients and colleagues.
The Medical Law and Ethics domain relates to crucial healthcare topics such as advanced directives, the Hippocratic Oath, patient privacy, and more.
Overall, your students must be proficient in a variety of clinical skills and background knowledge to become a CCMA.