Developed in collaboration with Express Employment Professionals, the Business Office Technology Certification provides students with a solid understanding of current and emerging technologies in today’s workplace.



Certification Overview

The Business Office Technology certification addresses major topics such as computers, operating systems and networking, telecommunications, business documents, web and business ethics and the Microsoft® Office Suite. The certification consists of 15 modules and a 100-question final certification exam.

"We want to empower the next generation to make knowledgeable decisions about education and careers, and this partnership with CEV Multimedia is a powerful stepping stone in helping students discover and achieve their career goals."

Rachel Rudisill
Recruitment Advertising & Marketing Manager
Express Employment Professionals


  • Business, Marketing, Finance, IT & Media


  • Understand current and emerging technologies and their roles in today’s workplace and business settings.
  • Evaluate telecommunication methods and software while using appropriate business ethics and etiquette.
  • Demonstrate knowledge of basic configuration, operation and maintenance of computers.
  • Create various business documents such as spreadsheets, presentations and databases using the Microsoft® Office Suite.
  • Understand and demonstrate various business communication techniques such as internal communications practices, methods of creating effective business documents, and mailing procedures.
  • Navigate the Internet and its supporting technology as well as analyze and identify the potential risks involved in its use.
  • Understand ethical decision-making processes for business setting.


  • Workplace Technology
  • Telecommunications Basics
  • Introduction to Computers
  • Operating Systems & Networking
  • Microsoft® Word Basics
  • Business Mailing Procedures
  • Business Documents & Technology
  • Microsoft® PowerPoint® Basics
  • Microsoft® Excel® Basics
  • Microsoft® Access® Basics
  • Microsoft® Publisher Basics
  • Microsoft® Outlook® Basics
  • Internet Basics
  • Web Ethics & E-Issues
  • Business Ethics