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iCEV Newsletter

December 2, 2014


Professional Communications Certification

Endorsed by Southwest Airlines and delivered through iCEV, the Professional Communications Certification addresses how to communicate effectively in the workplace. The course tackles important topics, such as written and verbal communication, time management, listening skills and managing diversity within a work environment. The Professional Communications Certification is designed for all students, regardless of their chosen program of study.

startquotesbl.png  We’re confident this course will challenge students and provide the essential training they need in order to thrive in a career or postsecondary environment...endquotebl.png

Linda Rutherford
Vice President Communication & Outreach
Southwest Airlines

Certification Lessons

Lesson 1: Introduction to Professional Communications
Lesson 2: Communication Styles
Lesson 3: Introduction to Digital Communications
Lesson 4: Researching Strategies & Tactics
Lesson 5: Written Communication Practices
Lesson 6: Public Speaking Basics
Lesson 7: Extemporaneous Speaking
Lesson 8: Presentation Strategies & Tactics
Lesson 9: Leadership Styles
Lesson 10: Parliamentary Procedure Guidelines
Lesson 11: Introduction to Career Clusters
Lesson 12: Skills for Real World Survival
Lesson 13: Workplace Issues