The Southwest Airlines Professional Communications Certification focuses on teaching students the communication essentials to thrive in any workplace environment. Verbal and non-verbal communication skills are explored and discussed throughout the certification, and how those skills are utilized for a positive, successful experience in the workplace is analyzed.
In addition to communication skills, other career-related concepts such as leadership styles, presentation strategies, conflict management, collaboration and English applications are covered in the certification lessons. The certification consists of 15 modules and a 100-question final certification exam.
What is the certification about?
The certification tackles important topics, such as written and verbal communication, time management, listening skills and managing diversity within a work environment.
Will the certification fit my students?
The Professional Communications certification is designed for all students, regardless of their chosen program of study.
What are the benefits of completing the certification?
Students are encouraged to list earned industry-backed certifications on their résumés and job applications in order to “stand out” among their peers.
We're confident this course will challenge students and provide essential training they need in order to thrive in a career or postsecondary environment.
Vice President Communications & Outreach