Business Office Technology Certification
endorsed by Express Employment Professionals


About the Certification

The Business Office Technology Certification endorsed by Express Employment Professionals provides students with a solid understanding of current and emerging technologies in today’s workplace.

In addition, the certification addresses major topics such as computers, operating systems and networking, telecommunications, business documents, web and business ethics and the Microsoft® Office Suite. The certification consists of 15 modules and a 100-question final certification exam.

Learning Objectives 

  • Understand current and emerging technologies and their roles in today’s workplace and business settings.
  • Evaluate telecommunication methods and software while using appropriate business ethics and etiquette.
  • Provide students with the basic knowledge of the configuration, operation and maintenance of computers.
  • Describe various business communication techniques such as mailing procedures, internal communication practices and methods of creating effective business documents.
  • Explain the creation of a document while comparing the different types of messages and formatting procedures.
  • Gain the knowledge and skills needed to create various business documents, spreadsheets, presentations, and databases using the Microsoft® Office Suite.
  • Define the Internet and its supporting technology as well as analyze and identify the potential risks involved in its use.
  • Gain awareness of the ethical issues related to the Internet and appropriate practices to convey information.
  • Expose students to the aspects of ethical decisions in the business setting.

Certification Lessons

1. Workplace Technology
2. Telecommunications Basics
3. Introduction to Computers
4. Operating Systems & Networking
5. Microsoft® Word Basics
6. Business Mailing Procedures
7. Business Documents & Technology
8. Microsoft® PowerPoint® Basics
9. Microsoft® Excel Basics
10. Microsoft® Access Basics
11. Microsoft® Publisher Basics
12. Microsoft® Outlook Basics
13. Internet Basics
14. Web Ethics & E-Issues
15. Business Ethics